Shipping policy

SHIPPING POLICY

Thank you for shopping with Tailvani.

PROCESSING TIME
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed on weekends or holidays.

SHIPPING TIME
Estimated delivery time is 7–12 business days. Delivery times are estimates and may vary due to carrier delays, weather, customs, or high demand.

SHIPPING RATES
We offer free shipping for orders above $35 USD unless otherwise stated at checkout.

ORDER TRACKING
If tracking is available, you will receive tracking details once your order has shipped.

INCORRECT ADDRESS
Please ensure your shipping address is correct at checkout. Tailvani is not responsible for delivery issues caused by incorrect or incomplete addresses.

LOST OR DELAYED PACKAGES
If your package is delayed or appears lost, please contact us at tailvaniandco@gmail.com and we will assist you.

DAMAGED PACKAGES
If your order arrives damaged, contact us within 5 days of delivery with photos and your order number.

CONTACT
For shipping questions, contact:
tailvaniandco@gmail.com